Frequently Asked Questions

RA Construction is a real estate builder and developer based in Dehradun, Uttarakhand. Established in 2007, the company is involved in real estate development, construction, land-related projects and property development across Dehradun and surrounding areas. RA Construction was established in 2007 by Mr. Rajender Aggarwal. The company has since worked across construction, real estate development and land-related property projects in Dehradun and surrounding areas.

RA Construction is based in Dehradun, Uttarakhand. The company's head office is at Doon One Complex, New Cantonment Road, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001.

RA Construction works across residential, commercial and land-related property projects, along with construction and property development. Its portfolio also includes hospitality and resort-related ventures. The structure, documentation and development stage can differ from one project to another. RA Construction is based in Dehradun and works across Dehradun and surrounding areas. Its published project portfolio includes locations such as Mednipur, Sabhawala, Jhajhra, Sahaspur, Herbertpur, Prem Nagar, Badowala, Pondha, GMS Road, Sewala Kala and Ranipokhri.

For information about an RA Construction project, customers can submit an enquiry through the website enquiry form, call the phone number provided on the Contact Us page, or email Customer Care at raconscustomercare@gmail.com. Project information and applicable details may vary by project.

Before purchasing property, customers should understand the location, ownership and title-related records, applicable project documentation, property or plot details, development status, transaction terms, payment schedule. Customers should review the relevant documents and seek independent professional advice where required.

To arrange a site visit, you can submit an enquiry through the enquiry form on the RA Construction website or call the phone number provided on the Contact Us page at +91 9634314281. Our team can then coordinate the site visit based on the project and availability. Existing customers with a property-related matter can also contact Customer Care at raconscustomercare@gmail.com.

Customers are provided with information relevant project, including its location, property or plot details, available sizes, features, current availability and other project-specific information. Before proceeding, customers should also review the transaction documents, applicable terms and relevant property records for the specific property.

Project timelines can vary because different projects and transactions can involve different development stages, operational and documentation requirements, landowner or third-party coordination, market conditions and other project-specific circumstances. RA Construction does not attribute every delay to one common cause; the circumstances of a particular delay should be assessed from the facts and records of that project or transaction.

Existing customers can request an update by contacting RA Construction Customer Care at raconscustomercare@gmail.com. Please include your name, project name, plot or file reference wherever applicable and a brief description of the information you are seeking so that the relevant records can be identified.

After a project-status query is received, the relevant customer and property details are identified and the available records are reviewed. The Customer Care team then communicates the information available for that particular property or transaction. Where additional information or coordination is required, the customer may be contacted for clarification or further follow-up.

The relevant project page on the RA Construction website is the primary source for the latest published project information. RA Construction also publish dated project updates so that customers can follow material changes in development status. Existing customers seeking transaction-specific information can contact raconscustomercare@gmail.com.

Yes. Existing customers can contact Customer Care regarding their individual property, transaction, documentation or project-related matter. Each case can be reviewed using the relevant customer records, transaction history and applicable documentation.

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Customers can review the information published for the relevant project, including its location, property or plot details, available sizes, features, current availability and other project-specific information. Before proceeding, customers should also review the transaction documents, applicable terms and relevant property records for the specific property.

Customers considering cancellation are encouraged to first contact RA Construction Customer Care so that the specific transaction, applicable terms, current project status and available options can be reviewed. Depending on the individual case, customers may continue with their existing property or discuss another RA Construction project where such an option is available.

Available payment methods may vary by project. Please contact our sales or accounts team for the current payment options.

Refunds are handled in accordance with the applicable terms and conditions of the customer's transaction and project documentation. Under the applicable refund policy, the minimum processing period is approximately 90 days from the date the refund request/form is submitted. In certain cases, the actual processing period may be longer depending on prevailing market conditions and transaction-specific factors.

RA Construction generally encourages customers to continue with their existing property through the applicable transaction milestones, including registry and possession or handover where applicable, rather than opting for cancellation. Where suitable and available, customers may also discuss another RA Construction project instead of proceeding with a refund, subject to the applicable terms and transaction circumstances.

Depending on the circumstances of the individual transaction, project availability and applicable company terms, customers may discuss the possibility of moving to another RA Construction project instead of proceeding with a refund. Any such change would be considered on a case-by-case basis and would be subject to the applicable documentation, commercial terms and availability of the alternative project.

The 90-day period is the minimum processing period under the applicable refund policy and should not be interpreted as a guaranteed maximum timeline. In certain cases, the actual processing period may be longer because the refund process can depend on prevailing market conditions, realization of the amount associated with the underlying transaction and other transaction-specific circumstances.

Yes. Under the applicable refund policy, the minimum processing period is approximately 90 days from submission of the refund request/form. In some cases, the actual timeline may extend depending on prevailing market conditions and the circumstances of the individual transaction.

Refund requests are handled on a case-by-case basis. Customers are advised to visit the RA Construction office and discuss their request personally with the concerned team. Refund eligibility and applicable terms may vary depending on the client, deal, and individual transaction.

Yes. Customers can contact raconscustomercare@gmail.com to request an update on their refund matter. Please mention your name, project name, plot or file reference and relevant refund-request details so that the applicable transaction can be identified and reviewed.

Yes. Customers can share relevant supporting documents along with their query so that the matter can be reviewed against the available records. Please email the documents to raconscustomercare@gmail.com along with your name, project and plot or file reference wherever applicable.

No. RA Construction projects can differ in location, property structure, development stage, applicable documentation, transaction terms and project circumstances. Customers should therefore refer to the information and documentation applicable to the specific project and property rather than assume that the terms of one project apply to another.

Existing customers can contact RA Construction Customer Care at raconscustomercare@gmail.com. Please mention your name, project and plot or file reference wherever applicable so that the relevant property or transaction can be identified. Please include your name, project name, plot or file reference wherever applicable, registered mobile number and a brief description of your query. Relevant supporting documents or previous correspondence can also be shared where required.

We aim to review customer queries and respond as promptly as possible. The time required can vary depending on the nature of the query, the records involved and whether additional information or coordination is required. Customers can contact raconscustomercare@gmail.com for assistance.

Yes. Customers with an unresolved concern can contact RA Construction Customer Care at raconscustomercare@gmail.com. Please include your name, project name, plot or file reference wherever applicable and a brief description of the issue so that the matter can be reviewed specifically.

RA Construction understands that customers may use online platforms to share questions, concerns or experiences. Individual matters are best reviewed using the actual transaction records and applicable documentation rather than general statements made online. Customers with a specific concern are encouraged to contact raconscustomercare@gmail.com with the relevant project and plot or file reference wherever applicable.

If you believe information published online about RA Construction or one of its projects is inaccurate, you can contact Customer Care at raconscustomercare@gmail.com and share the relevant link or source along with the project and details of the information in question. This allows the company to review the specific information against the available records.

You can contact RA Construction through the enquiry form on the Contact Us page or by calling +91 8279722603. The Head Office is at Doon One Complex, New Cantonment Road, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001. Existing customers can also contact Customer Care at raconscustomercare@gmail.com. Existing customers can contact RA Construction Customer Care at raconscustomercare@gmail.com. Please include your name, project name, plot or file reference wherever applicable, registered mobile number and a brief description of your query so that the relevant matter can be identified and reviewed.

Customer experiences can be shared through the Customer Experiences section of the RA Construction website, including genuine written reviews and video testimonials. Reviews and testimonials should be published with the customer's permission and should represent the individual customer's own experience.

Yes. RA Construction welcomes genuine customer feedback, including positive experiences and constructive feedback about areas that may need improvement. Honest feedback helps the company understand customer expectations and improve its communication and service processes.